Privacy Policy

Last Updated: September 6, 2026

At PositiveHuman, we respect your privacy and are committed to protecting the information you provide when you visit our website, place an order, or interact with our services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Your name
Email address
Billing and shipping address
Phone number
Order and purchase information
Information you provide when contacting customer support
Technical information about how you interact with our website

Payment information may be processed securely by our payment providers. We do not need to store your complete payment card details.

2. How We Use Your Information

We may use collected information to:

Process and fulfill your orders
Provide shipping and delivery updates
Respond to customer service requests
Communicate with you about your orders
Improve our website, products, and customer experience
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are inconsistent with this Privacy Policy unless permitted or required by law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve your shopping experience.

You may be able to manage cookie preferences through your browser or available website settings.

4. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping and fulfillment providers, website and technology providers, analytics services, and customer support services.

We do not sell your personal information simply as part of providing our products and services.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the contact information provided on our website.

7. Children's Privacy

PositiveHuman is a family-focused store, but our website is not intended for children to independently provide personal information or place orders.

Parents or legal guardians should supervise children's use of online shopping services.

8. Third-Party Services

Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies when appropriate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

PositiveHuman, Better Choices. Positive Living.